Treats on Tuesday: Chocolatier Elisabeth


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5 thoughts on “Treats on Tuesday: Chocolatier Elisabeth

  1. I have to say that my personal experience at Elisabeth Chocolatier was totally different. I went to the main shop (the one at Rue au Beurre, I think) during the Easter weekend and even if the “Chocolaterie” was really (I mean REALLY) crowed, everyone received flawless welcome and greetings.
    The service was more than Okay, me and my friends were able to get some nice advices and suggestions.. and most important: they let you taste almost all of their products!!! I mean, who does that nowadays?! Great.
    The quality for me it’s like Marcolini, clearly higher than the other chocolate shop.
    It will be a pleasure to come back there next time I’ll be in Brussels!
    Bye 🙂

  2. We would love to apologize for the unpleasant experience you had in our shop Elisabeth. We are working hard to create a good vibe and a visit where the needs and wishes of our clients are the most important thing. We are sorry to hear that your visit didn’t corresponded with those standards.
    Therefore we would like to thank you to point out that weakness. It is our goal to improve all the time. We love to invite you to come and visit us again. So you get the pleasant experience you deserve.
    Kind regards,

  3. Thanks for your comment! We will certainly come and visit again & hopefully we will have the same pleasant experience that Christophe described in his comment.

  4. Last week while strolling through the streets around Grand Place in Brussels, I was drawn into Chocolatier Elisabeth by the beautiful window display. I had already purchased chocolate bars at another shop, but when the friendly staff greeted me with smiles and encouraged me to take a sample from the fresh white porcelain plate, I was hooked. I spied a local selecting some favorites, so I inquired about those choices thinking my husband might like something special. Offering to purchase “just one” of the whiskey balls in order to have a taste, the clerk smiled and insisted I try one for free. Unbelievable. Indescribable. “I’ll take six, please; make that a dozen.” Now back home in Tennessee, my husband shares my reaction…”Oh wow, that’s absolutely fantastic. I can taste the whisky, but it’s not overpowering. Can we order some more of these?” Thank goodness they sealed the little box with a gold label that not only had the shop name, but address. I don’t know what it will cost to ship a couple of pounds of those whiskey balls across the pond, but I am about to find out. Guess what will be in his Christmas stocking.

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